Level the playing field. Enterprise-grade loyalty, built for local business.
Big franchises use data and AI to keep customers coming back. Cync gives independent businesses the exact same power, completely friction-free.
How it Works: The Merchant Journey
From sign-up to growth—get your loyalty program live in four simple steps.
Sign Up
Create your account in minutes by entering your basic business details and configuring your custom loyalty offer.
Receive Your Cync Stand
We'll ship your physical Cync NFC/QR stand and a welcoming package with staff training materials directly to your store.
Activate Your Program
Place the stand on your counter, scan it to link it to your account, and your digital loyalty program is instantly live.
Reward & Grow
Customers simply tap their phones to your stand to earn stamps. Watch your retention grow while Cync handles the data and AI marketing in the background.
Sign Up
Create your account in minutes by entering your basic business details and configuring your custom loyalty offer.
Receive Your Cync Stand
We'll ship your physical Cync NFC/QR stand and a welcoming package with staff training materials directly to your store.
Activate Your Program
Place the stand on your counter, scan it to link it to your account, and your digital loyalty program is instantly live.
Reward & Grow
Customers simply tap their phones to your stand to earn stamps. Watch your retention grow while Cync handles the data and AI marketing in the background.
The Proof
For independent cafes and retailers, turning a once-a-week visitor into a daily regular is the key to sustainable growth.
Australian loyalty research shows that members who engage with a program they value shop more often, spend more per visit, and are far more likely to recommend the brand—making loyalty programs one of the most effective levers for local businesses to grow repeat revenue and word-of-mouth.
The Loyalty Uplift
Paper punch cards can't remember your customer's favorite order or their birthday. Customers expect a personalized experience—Cync's digital platform delivers it automatically.
The Personalization Expectation
72%
Personalized offers
Consumers expect personalized offers when in a loyalty program.
72%
Better service
Expect better service when they're part of your program.
80%
Better offers from brand
Expect better offers from brands they're loyal to.
The Cync Advantage vs. The Competition
How Cync gives small businesses a competitive edge over doing nothing—or using paper—and big corporate chains.
Advanced Data Insights
Know Your Customer
Corporate chains spend millions analyzing buying habits. Cync gives you a dashboard showing exactly who your best customers are, what they buy, and when they visit, so you can serve them better.
AI-Driven Marketing
Automate Your Growth
You don't have time to be a full-time marketer. Cync uses smart algorithms to send the right offer (like a slow-Tuesday discount) to the right customer at the right time, bringing them back through your doors.
True Digitalization
Ditch the Paper
Paper cards get lost, forgotten, or faked. Cync provides a seamless, app-based experience that lives right in your customer's pocket, elevating your brand's professional image to match the big guys.
Why Customer Retention is Your Best Marketing Strategy
The Profit Multiplier
Increasing customer retention by just 5% can increase your profits by 25% to 95% (Harvard Business School).
The Local Advantage
76% of Australians actively try to shop with local brands. Cync gives you the digital tools to reward that loyalty.
Automated Birthdays
Birthday rewards are the #2 most requested perk by Gen Z shoppers. Cync automates this entirely, bringing customers in on their special day.
See the Cync Impact on Your Bottom Line
Enter your store's numbers below to see how a small increase in customer retention translates into major profit.
Your inputs
Number of purchases required to earn a reward.
Revenue remaining after deducting the raw item costs.
Average industry revenue uplift from loyalty programs sits between 12% and 25%.
Your results
Note: All figures and estimates are presented on an annual basis.
New Revenue Generated
$27,300
Estimated Return on Investment ($)
$3,185
Annual Return on Investment (%)
30.4%
Disclaimer: This is a high-level calculation; other external factors can influence results in real life.
Assumptions & Notes:
- All monetary values are in AUD.
- Calculations assume 52 weeks per year and 365 days per year.
- New Revenue Generated is the top-line revenue generated strictly from the expected loyalty uplift.
- Estimated Return on Investment ($) represents true net profit: it deducts the actual Cost of Goods Sold (COGS) for your free rewards and the Cync subscription from the Gross Profit of your new revenue.