Level the playing field. Enterprise-grade loyalty, built for local business.
Big franchises use data and AI to keep customers coming back. Cync gives independent businesses the exact same power, completely friction-free.
Watch the customer journey
Meet Cync, loyalty made effortless. Under a minute, from finding a program near you to tapping to redeem your reward.
What you'll hear
Narration transcript, in order.
- 1Open the app and discover every loyalty program nearby, sorted by distance.
- 2See what's around you, wherever you go. From Sydney, all the way to New York.
- 3Every card you join lives right here, so you never lose track of your progress.
- 4When you visit, just tap your phone at the counter, and your stamp's added instantly.
- 5Hit your stamp goals, and your reward unlocks. Just like that.
- 6Tap again to redeem it. No codes, no fuss, just rewards.
How it Works: The Merchant Journey
From sign-up to growth, get your loyalty program live in four simple steps.
Sign Up
Create your account in minutes by entering your basic business details and configuring your custom loyalty offer.
Receive Your Cync Stand
We'll ship your physical Cync Stand and a welcoming package with staff training materials directly to your store.
Activate Your Program
Place the stand on your counter, scan it to link it to your account, and your digital loyalty program is instantly live.
Reward & Grow
Customers simply tap their phones to your stand to earn stamps. Watch your retention grow while Cync handles the data and AI marketing in the background.
Sign Up
Create your account in minutes by entering your basic business details and configuring your custom loyalty offer.
Receive Your Cync Stand
We'll ship your physical Cync Stand and a welcoming package with staff training materials directly to your store.
Activate Your Program
Place the stand on your counter, scan it to link it to your account, and your digital loyalty program is instantly live.
Reward & Grow
Customers simply tap their phones to your stand to earn stamps. Watch your retention grow while Cync handles the data and AI marketing in the background.
The complete dashboard guide
This is the whole back office, everything you get the moment you sign up. Forty seconds, start to finish.
One dashboard, your whole program
Members, orders, average rating and a live business overview chart sit on a single screen. No spreadsheets, no exports. Recent reviews land underneath as customers leave them.
Design the card, watch it build
In Create Program you set the reward, choose how many stamps it takes, and pick your colours. The Live Designer Preview shows the front and back of the card exactly as it will appear in the Cync app.
Read every review in one table
Program Reviews lists each rating, comment and date across your programs, so you can see what regulars actually think without chasing them across platforms.
Send an offer in three steps
Under Notifications, tick the customers you want to reach, customise the highlighted fields in the message template, and hit send. It arrives on their phone as a push notification.
The Proof
For independent cafes and retailers, turning a once-a-week visitor into a daily regular is the key to sustainable growth.
For brands whose loyalty program they actually like, Australian consumers shop more often, spend more per visit, and are far more likely to recommend the brand. That makes a well-run program one of the most effective levers a local business has for growing repeat revenue and word of mouth.
The Loyalty Uplift
What consumers do for brands whose loyalty program they like
Source: Australian Loyalty Association, Annual Loyalty Insights Report 2025 (p.23). Nationally representative sample of 3,716 Australians.
Paper punch cards can't remember your customer's favourite order or their birthday. Customers expect a personalised experience, and Cync's digital platform delivers it automatically.
The Personalisation Expectation
72%
Personalised offers
Consumers expect personalised offers when in a loyalty program.
72%
Better service
Expect better service when they're part of your program.
80%
Better offers from brand
Expect better offers from brands whose loyalty program they belong to (up from 77% in 2024).
Source: Australian Loyalty Association, Annual Loyalty Insights Report 2025 (pp.25, 26, 28).
The Cync Advantage vs. The Competition
How Cync gives small businesses a competitive edge over doing nothing, or using paper, and over big corporate chains. And compared to other loyalty platforms, Cync is one flat $20/month AUD, with no setup fees, no per-customer charges and no lock-in.
Advanced Data Insights
Know Your Customer
Corporate chains spend millions analysing buying habits. Cync gives you a dashboard showing exactly who your best customers are, what they buy, and when they visit, so you can serve them better.
AI-Driven Marketing
Automate Your Growth
You don't have time to be a full-time marketer. Cync uses smart algorithms to send the right offer (like a slow-Tuesday discount) to the right customer at the right time, bringing them back through your doors.
True Digitalisation
Ditch the Paper
Paper cards get lost, forgotten, or faked. Cync provides a seamless, app-based experience that lives right in your customer's pocket, elevating your brand's professional image to match the big guys.
Want the side-by-side? Compare paper cards, big-chain apps and Cync feature by feature.
Why Customer Retention is Your Best Marketing Strategy
The Profit Multiplier
Increasing customer retention by just 5% can increase profits by 25% to 95% (Reichheld & Schefter, Harvard Business Review, 2000).
The Local Advantage
76% of Australians try to shop with Australian brands and retailers (Australian Loyalty Association, 2025). Cync gives you the digital tools to reward that preference.
Automated Birthdays
Birthday gifts and offers rank as the #2 most preferred loyalty benefit among Gen Z (Australian Loyalty Association, 2025). Cync automates this entirely, bringing customers in on their special day.
See the Cync Impact on Your Bottom Line
Enter your store's numbers below to see how a small increase in customer retention translates into major profit.
Your inputs
Number of purchases required to earn a reward.
Revenue remaining after deducting the raw item costs.
Average industry revenue uplift from loyalty programs sits between 12% and 25%.
Your results
Note: All figures and estimates are presented on an annual basis.
New Revenue Generated
$27,300
Estimated Return on Investment ($)
$2,945
Annual Return on Investment (%)
27.5%
Disclaimer: This is a high-level calculation; other external factors can influence results in real life.
Assumptions & Notes:
- All monetary values are in AUD.
- Calculations assume 52 trading weeks per year, across the number of days per week you selected above.
- New Revenue Generated is the top-line revenue generated strictly from the expected loyalty uplift.
- Estimated Return on Investment ($) represents true net profit: it deducts the actual Cost of Goods Sold (COGS) for your customer rewards and the Cync subscription from the Gross Profit of your new revenue.
- The Cync subscription is charged at $20/month AUD, deducted here as $240 per year.